We accept returns up to 90 days from the date of purchase.
Items cannot be returned if they have been worn (other than being tried on for size) , washed, altered or damaged.
Returned items must have the original tags correctly attached so they can be scanned back into our stock.
Please ensure any return is neatly folded into its original packaging and in its original condition so it can be re-sold.
Please note we cannot exchange items, only refunds are available.
How to Return your item(s)
Complete a return form which can be downloaded HERE
Insert the return form in your return package with the items you're returning.
Send to the return address below.
RETURN ADDRESS:
Cycology Returns
E-Commerce Centre B.V.
De Koumen 104
6433 KE Hoensbroek
Netherlands
Ph: +31 452301777
Email: contact@ecommercecenter.eu
This return address is for Europe orders only- orders beginning with CYCEU
Where an item is returned to us in a condition that prevents us from re-selling it, we do reserve the right to send the item(s) directly back to you.
Please Note: Due to health and hygiene regulations, underwear that has been worn or is not in its original packaging cannot be returned. If you purchase more than one pair, we recommend trying one first before opening the rest. Socks that have been removed from their packaging, cannot be returned for a refund.